Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We offer a money back guarantee, if for any reason you do not like our product.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item. then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at connie@thevegetarianexpress.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connie@thevegetarianexpress.com and send your defective or damaged item to: 15640 Ewart Rd. Huntersville North Carolina US 28078. Please include your full name, address and order number.

Shipping
To return your product, you should mail your product to: 15640 Ewart Rd. Huntersville North Carolina US 28078

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Shipping Times after order has been fulfilled:

East Coast - 2 to 3 days

West Coast - 3 to 4 days

Mid West - 3 to 4 days